Features
Everything your agency records, in one calm place.
Two apps that work together. One for carers, on their phone. One for your team, in the office or on the go.
Carer app
Works on any phone. Kind to tired people.
Nothing to download from an app store. Open app.fostem.com on any phone and add it to the home screen: it gets its own icon, opens full screen and works with no signal, like any other app.
iPhone: open it in Safari, tap Share, then “Add to Home Screen”. Android: in Chrome, tap “Install app”.
- 08:00 · Morning doseGiven
- 13:00 · Lunchtime doseGiven
- 19:00 · Evening doseRefused
What happened?
Ruby said it tastes horrible. Offered again at 19:30 with juice. Still refused.
- Daily diary with quick check-inMood, sleep, meals, school, family time and health in a few taps.
- One day or severalWrite a single day, or cover a few days in one log.
- Medication recordsGiven, refused, missed or an error. Each with space to explain.
- Significant eventsRecord what happened clearly, with the right people alerted.
- Appointments and family timeKeep a record of appointments and family time as they happen.
- Tell the agency about changesLet your agency know when something changes at home.
- Daily log reminderCarers who haven’t written today’s diary get a reminder at a time your agency chooses. Once a day, and never once it’s written.
- Writing tips as you typeGentle prompts for factual recording: the child’s exact words, fact kept apart from opinion, behaviour described rather than labelled.
- Drafts save as you typeNothing is lost if the phone rings or the battery dies.
- Works with no signalLogs written offline wait on the phone and send by themselves when signal returns.
- Logs lock on submitOnce submitted, a log cannot be edited. Changes are added as notes.
Safeguarding flags
Flags while you type, not days later.
Wording and answers are checked as the carer writes. When a log is flagged, the right people are alerted automatically when it is submitted.
- MediumSupervising social worker
- HighPlus the registered manager
- CriticalPlus the agency owner
What happened today?
After family time Jamie came home with a bruise on his arm. He said he didn't want to talk about it and went to his room early.
Thank you. This will be shared when you submit. Please add anything Jamie said, in his own words.
- Priya Nair, supervising social workerAlerted on submit
- Registered managerAlerted on submit
Staff web app
Your team sees what matters first.
Built for supervising social workers, registered managers and owners.
- CriticalRubyTarget 1 hourSignificant event · closed by registered manager only
- HighJamieTarget Same dayDaily log flagged · Amina Okafor
- MediumJamieTarget 2 daysMedication refused · evening dose
- InfoRubyNo targetDentist appointment added
- My day for social workersYour households only: concerns to review, checks due and claims to approve, in one list.
- Inbox sorted by urgencyEvery item has a target time, so nothing urgent waits behind something routine.
- Acknowledge and close reviewsA clear trail from flag to outcome. Critical items are closed by the registered manager.
- Child recordsEach child's logs, events and medication in one place.
- Carer householdsThe people in each household and the children placed with them.
- PlacementsWho is placed where, and since when.
- InvitationsInvite carers and staff by email. They sign in with a one-time link.
- Ofsted readiness checksWorked out from your records, so you know where you stand.
- Tamper-proof audit logWho did what, and when. It cannot be edited by anyone.
Also in Fostem
The rest of the agency, in one place.
These are in progress. They will be included on every plan.
- Carer fileDBS, training and TSDS, supervision and unannounced visits, annual reviews, household members, and documents with expiry reminders.
- Child fileCare plan, LAC reviews, PEP, health and delegated authority.
- Schedule 7 notificationsRecord and track the notifications your agency must make.
- Allegations and LADO trackingKeep every step of an allegation clear and recorded.
- Carer paymentsRate cards, per-carer terms, pro-rata, respite, retainers and claims. Approval, a BACS file, an export for your accountant, and a profit view for owners.
- Recruitment pipelineEnquiry, initial visit, Form F, panel and ADM decision.
- Email alertsAlerts sent to your team by email as well as in the app.
- Data import and exportBring your records with you, and take them with you whenever you like.
Try Fostem with your own team.
30-day free trial. No card needed. Unlimited staff and carer logins from day one.